Terms of service

Welcome to ol.facto! By accessing and using our website and services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before making a purchase or using our services. If you do not agree to these terms, please refrain from using our website.

1. General Conditions

By visiting our website or purchasing from ol.facto, you engage in our “Service” and agree to be bound by the following terms and conditions, including those additional terms and policies referenced herein. These Terms of Service apply to all users of the site.

We reserve the right to refuse service to anyone, at any time, for any reason. You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks.

2. Accuracy of Information

We strive to ensure that all product descriptions, pricing, and availability information on the website are accurate. However, we do not guarantee that such information is error-free, complete, or current. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information without prior notice.

3. Products and Services

We offer a range of services, including perfume workshops and custom scent creation. Our products and services are subject to availability and may be discontinued or limited at our discretion. We reserve the right to refuse any order you place with us.

We make every effort to display the colors and images of our products accurately. However, we cannot guarantee that your computer monitor's display of any color will be accurate.

4. Pricing and Payment

All prices are listed in Canadian dollars (CAD). We reserve the right to modify pricing for our products and services without notice. All payments must be made through the methods provided on our website at the time of purchase. You agree to provide current, complete, and accurate billing information for all purchases made on our website.

5. Shipping and Delivery

Shipping options and fees are provided at checkout, and orders are processed according to our shipping policy. ol.facto is not responsible for shipping delays caused by circumstances beyond our control.

6. Refunds and Cancellations

Our refund and cancellation policies are outlined in our Refund Policy, which is available on our website. Please review it for more details.

7. User Responsibilities

By using our website, you agree not to:

  • Violate any applicable laws or regulations.
  • Transmit any worms, viruses, or harmful code.
  • Engage in any fraudulent or abusive activity.
  • Use our products for any illegal or unauthorized purpose.

Violations of any of these terms may result in the immediate termination of your access to the Service.

8. Limitation of Liability

ol.facto shall not be liable for any indirect, incidental, punitive, or consequential damages arising from the use of our website, products, or services. Our liability for direct damages shall not exceed the total amount paid by you for the products or services in question.

9. Indemnification

You agree to indemnify, defend, and hold harmless ol.facto and its affiliates, partners, and employees from any claims, liabilities, damages, or expenses arising from your use of our website or breach of these Terms of Service.

10. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Alberta, Canada. Any disputes arising from or related to these terms will be subject to the exclusive jurisdiction of the courts in Alberta.

11. Changes to the Terms of Service

We reserve the right to update, change, or replace any part of these Terms of Service at any time. Your continued use of the website after any such changes constitutes acceptance of those changes. It is your responsibility to check this page periodically for updates.

12. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: ol.facto.canada@gmail.com
Phone: +1 587 581 8389
Address: 323 10th Ave SW, Calgary, AB, T2R 0A4, Canada