Shipping policy
At ol.facto, we are committed to delivering your orders with care and efficiency. Please review the following details about our shipping options:
Canada-Wide Shipping:
- For orders outside of Calgary city limits but within Canada, a flat rate of $15 will apply.
Processing Time:
- Orders are typically processed within 1-3 business days after receiving your order confirmation email. You will receive another notification when your order has shipped.
Delivery Time:
- Delivery times vary based on location. Local orders within Calgary are typically delivered within 1-3 business days.
- Canada-wide orders are generally delivered within 5-7 business days.
Shipping Restrictions:
- At this time, we only offer shipping within Canada.
Order Issues:
- If you experience any issues with your order, such as damage during shipping or delays, please reach out to us at info@olfacto.space or +1 587 581 8389, and we will be happy to assist.
We appreciate your business and look forward to delivering your personalized fragrance experience!
